Contact us
If you have any questions, need help with your order, or just want to get in touch with us, we're happy to help. Don't hesitate to write to us. We'll get back to you as soon as possible.
If you have any questions or need support, you can contact us directly at info@gemoras.com. We will endeavor to respond within 24-48 hours.
Contact us
Our customers' satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
Standard delivery usually takes around 5-14 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.